Privacy Policy

dramoliquen is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dramoliquen.com. Please read this policy carefully to understand our practices.

Information We Collect

We collect information that you provide directly to us, information obtained automatically through your use of our website, and information from third-party sources to enhance your experience.

• Personal identification information including name, email address, phone number, and postal address when you voluntarily provide it through contact forms or newsletter subscriptions.
• Technical information including IP address, browser type, operating system, device information, and access times collected automatically through cookies and similar technologies when you interact with our website.
• Usage data including pages viewed, time spent on pages, links clicked, search queries, and navigation paths collected to understand how visitors use our website and improve user experience.
• Communication records including emails, messages, and other correspondence you send to us, along with your feedback, comments, and responses to surveys when you choose to provide them.

How We Use Your Information

We use collected information for various business purposes designed to improve our services, communicate with you effectively, and ensure website functionality and security.

• To provide, operate, and maintain our website and blog content, including personalizing your experience, delivering requested information, and improving our content based on your interests and engagement patterns.
• To communicate with you directly, including sending newsletters, blog updates, responding to inquiries, providing customer support, and notifying you about changes to our services or policies.
• To analyze website usage patterns and visitor behavior, enabling us to understand how our content performs, identify popular topics, and make data-informed decisions about content development and website improvements.
• To detect, prevent, and address technical issues, security vulnerabilities, and potential fraudulent activities, ensuring our website remains secure and functions properly for all users.

Legal Basis for Processing

Under Australian Privacy Principles and applicable data protection laws, we process your personal information based on several legal grounds depending on the specific processing activity.

We process your information based on consent when you voluntarily provide information through forms or subscriptions. We process based on legitimate interests for website analytics and improvement, security purposes, and business communications. We process based on contractual necessity when providing requested services. We process to comply with legal obligations including record-keeping and regulatory requirements.

Information Sharing

We do not sell your personal information to third parties. We may share information with service providers and partners under specific circumstances outlined below.

• Service providers and business partners who assist with website hosting, email delivery, analytics, content delivery networks, and other technical services necessary to operate our website. These parties access information only as needed to perform their functions and are obligated to maintain confidentiality.
• Professional advisors including lawyers, accountants, auditors, and consultants who require access to information to provide professional services to our business under appropriate confidentiality obligations.
• Law enforcement, government authorities, or other third parties when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal proceedings.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encryption for data transmission, access controls limiting who can view information, and regular security assessments. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. Results may vary based on factors beyond our control.

Your Rights

Under Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and provide mechanisms to exercise them as detailed below.

• Access your personal information we hold, requesting copies of data we have collected about you. We will provide this information in a commonly used format within a reasonable timeframe after verifying your identity.
• Correct inaccurate or incomplete personal information we maintain about you. Contact us to request updates or corrections, and we will make reasonable efforts to update our records promptly after verification.
• Request deletion of your personal information in certain circumstances, subject to legal retention requirements. We will evaluate deletion requests individually, considering our legitimate business needs and legal obligations before proceeding.
• Withdraw consent for processing activities based on your consent, including unsubscribing from marketing communications. Withdrawal does not affect the lawfulness of processing conducted before withdrawal or processing based on other legal grounds.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage patterns, and improve user experience. Cookies are small data files stored on your device when you visit our website. We use both session cookies that expire when you close your browser and persistent cookies that remain until deleted or expired.

View Cookie Policy View Cookie Policy

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below. We will respond to inquiries within a reasonable timeframe.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other operational factors. We will notify you of material changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.